Ralph Mantica President at Ohio REALTORS | Facebook Website
Ralph Mantica President at Ohio REALTORS | Facebook Website
Communication is a crucial aspect of daily life, yet often misunderstood or overlooked. Master Coach Marilou Butcher Roth shares insights on enhancing communication skills.
Roth emphasizes the importance of eye contact during conversations. "When you are having a conversation with someone and your eyes are focused elsewhere, the value of the moment is diminished," she notes.
She advises against using absolute terms like "never" and "always" in discussions. Another key point is maintaining an attentive loop between oneself and others in conversation: "Notice what is happening to you during the conversation and with the other person."
Tone awareness is also highlighted as critical, as sometimes words can convey unintended meanings. Roth stresses not interrupting others, suggesting that one should allow others to complete their thoughts before responding. She concludes by encouraging full listening as part of effective communication.
These tips aim to foster clearer and stronger interactions across various situations.
Marilou Butcher Roth owns The MBR Group, which provides coaching primarily for REALTORS seeking inspiration in their work and lives. She also leads Group REALTORS in Cincinnati. Her involvement includes serving on the Ohio REALTORS Board of Directors and previously chairing its Communications Committee.
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